FAQ'S

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Serving Lake, McHenry, and Cook Counties in Illinois
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Serving Lake, McHenry, and Cook Counties in Illinois
847-381-3792

Learn About Some Frequently Asked Questions Regarding Tap Water

Is Tap Water Safe to Drink?

The EPA sets a legal limit for contaminant levels that all water suppliers must meet. Water that meets these levels is safe to drink for most people, although people with certain serious health problems should take advice from their doctors before they drink tap water.

Is Bottled Water Better Than Tap Water?

Not necessarily. Bottled water standards for contaminant levels mirror those that the EPA has set for tap water. Some bottled water, in fact, is taken from municipal water supplies. It's more environmentally friendly to not purchase bottled water.

Where Does Tap Water Come From?

Most people in cities get their tap water from surface water (lakes and rivers), while most people in the rural areas get their tap water from groundwater (wells).

What's Wrong With the Taste of My Tap Water?

Even water that meets the EPA’s standards contains certain contaminants that may create a taste that some people find unpleasant, even without posing health risks.

Why Is My Tap Water Cloudy?

It’s probably caused by air bubbles in the water. Within a few seconds, the bubbles should all rise to the top of the water leaving the water clear.

What Are the Benefits of Getting a Water Purification System Installed in My Home?

Most people find that they prefer the taste of filtered water to tap water. For a very small number of people with serious health problems (people with compromised immune systems, for instance), tap water is too dangerous to drink.

If you drink bottled water because you don’t like the taste of your tap water, a purification system will save you money in the long run.

Why Is Hard Water Such a Problem?

Hard water or water with a high mineral content can leave scale deposits in pipes, thus causing them to clog over time. Calcium and magnesium in hard water can reduce the effectiveness of soaps and detergents. It can also damage appliances by leaving sediment and mineral deposits.

What Are Some of the Benefits of Water Softening?

  • Better tasting water
  • Faster water heating
  • Less mineral buildup in pipes
  • Less soap residue on clothes
  • Less soap scum in the shower or tub
  • Longer-lasting appliances
  • Longer-lasting shower heads
  • Reduced corrosion in plumbing
  • Reduced water heater energy use
  • Use of less soap or detergent in cleaning
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